Lost pet recovery
A layer of protection that never sleeps.
Every DocuPet tag connects whoever finds your pet to you — and to our dedicated team. It’s free with every registration.
Free with every tag. Always.
Recovery protection is built into every DocuPet registration — no extra apps, no subscriptions, no setup. Getting a lost pet home should never come with a price tag.
Video Transcript
Video Transcript:
00:01: Many shelters are over capacity.
00:08: Temporarily displaced pets with homes are contributing to this problem, with 1 in every 3 pets becoming lost in their lifetime.
00:16: Docupet registration solution paired with HomeSafe® lost pet service works around the clock to reunite lost pets with their families fast.
00:26: Because a shelter should be a lost pet's resort, rather than their first stop.
00:33: A lost pet wearing a Docupet tag is equipped with information and resources needed to facilitate a safe and happy reunion.
00:42: Docupet tags link to a pet's comprehensive online profile, which houses crucial information to help identify and reunite a pet if they become lost.
01:01: The moment an owner realizes their pet is lost, they can create and send a lost pet report to all other registered pet owners in their area.
01:14: Anyone who finds a lost pet with a Docupet tag may easily look up the pet's profile for owner and care information, or contact our 24/7 dispatch team for help facilitate a reunion.
01:33: Proper identification and registration is key in ensuring lost pets make it back where they belong home, safe with their families.
01:46: HomeSafe® has reunited thousands of lost pets with their owners, many in 15 minutes or less.
01:57: "Maverick was only gone about 10 minutes when I got the call." - Rhonda
02:04: "Champ got away twice and thanks to HomeSafe®, we were able to get him back quickly. We're very grateful for Docupet." - Grant
02:13: "I was so happy and thankful for Docupet's expedient contact. Only 10-15 minutes went by but it felt a lot longer when your mind worries, it could not have gone better." - Diane
02:22: "5 minutes after we realized Coco was missing, we received a call from Docupet that he was found. I'm so glad that I registered him." - Dieu
02:32: While pets and their owners benefit from Docupet's service, shelters too! By reducing the number of animals entering shelters, resources can be provided to those animals most in need.
02:48: A safe and happy home for every pet begins here.
02:55: Docupet - A safe and happy home for every pet.
What’s included
Protection built into every DocuPet tag.
A tag that links to them
Finders scan the QR code or enter the tag code, and they’re connected to you or our dedicated recovery team.
Two sizes, hundreds of styles
Start with the free tag, or upgrade to etched details and a designer style.
A profile that speaks for them
Photos, emergency contacts and care notes — you choose what a finder can see.
From missing to home — here’s what happens.
One tap puts your whole community on alert.
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Step 1: Start a lost pet report from your account. It takes a couple of minutes.
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Step 2: We alert DocuPet members nearby and share the report with local shelters.
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Step 3: You can opt-in for your report to be shared with Petco Love Lost and the National Animal Shelter Network.
Their tag tells you exactly what to do.
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Step 1: Scan the QR code or enter the tag code at docupet.com.
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Step 2: See the details the owner chose to share, or file a found pet report.
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Step 3: Call the number on the tag. Our team answers and connects you with the family.
20,000+ lost pets home with their families.
“Bandit pushed past me and got out the back gate. A neighbor called the number on his tag and we had him home within 10 minutes.”
“We’d just moved and Bear found a hole in the fence. DocuPet responded quickly — I’m grateful to everyone involved.”
“Her DocuPet tag is the only thing that saved her from ending up in the shelter. So glad she had it on.”
Add another layer: Advanced AI GPS and health tracking.
Add the Invoxia for DocuPet tracker for live location tracking, activity and health insights, AI dog chat, vet sharing and more — all on the same profile as their tag.